How were you able to find the page where you can file a complaint? I looked it up because the online form is only about donations.

And apparently PayPal's own article about it doesn't exist, and the survey button straight up doesn't work.

July 30, 2025 - 23:16 UTC

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A lot of googling! And the complaint form I only found on the UK site - if you're logged into PayPal prior to following the link it'll just redirect you to your country's page unfortunately
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Oh, well then yeah, in the US it seems I can only complain via the donations complaint page. Can't seem to contact a general complaint desk.
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