This why I never respond to corporations' requests for feedback. Of course your customer service is shitty. You intend it to be. It's disgusting that you want to read my complaints for sick kicks.

February 04, 2026 - 14:59 UTC

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i know this is probably a joke but good to remember it’s individual service workers who are getting rated in those surveys, not the corp in general. always give 5 stars
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I basically don't fill out surveys anymore unless I actually did get exceptional service because neither the company nor the workers have any interest in my honest opinion and I refuse to participate in a time-wasting mockery of a feedback process.
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I gotcha. And agree.

The latest request I got was for feedback about the website for Texas' highway toll authority, where I didn't interact with a person. And c'mon, the NTTA knows their website is stuck in the 90s. Why ask customers about it?
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