"having issues processing it" aka them deliberately pulling the plug on cancellations on the backend + blaming a glitch until the backlash hopefully blows over

would be illegal if provable, which it's not. but it just-so-happens to happen every time in these situations (recall when Disney+ did it?)

February 09, 2026 - 18:31 UTC

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I doubt it's that deep. It's probably struggling with many people cancelling their Nitro subscriptions all at once, just like what happened when people were cancelling their Disney+ subscriptions at once, back in the Fall. This actually looks promising to me.
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I just cancelled fine, so it probably was a glitch and is already fixed
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It might depend on your region.
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There are things to be conspiratorial over but I don't think this is it. Servers have traffic limitations dependent on software and hardware. The exact same thing happens when more people than expected want to buy something.
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